Alana and Sarah at PST are excited to announce that beginning January 1st, 2022 all clients will be able to opt in to courtesy billing. Some savvy people out there already know what courtesy billing is, but for those of us who can’t be bothered with the ins-and-outs of our healthcare system (because it’s crazy and no one person can handle all that information) here is a handy guide to what it is and how it could help you get more benefit out of your time with Alana and from your insurance company.
What is Courtesy Billing?
Courtesy billing is when an out-of-network provider (like Alana) charges you for services rendered up front and then submits a claim form to your insurance company on your behalf. Any eligible reimbursement then gets sent directly to you.
How is courtesy billing different from a superbill?
With a superbill, clients are provided with a receipt for services that they are then required to submit to their insurance company with the appropriate claim form. With courtesy billing, all of that is done for you! The courtesy we do you is taking the submission of all that paperwork off of your plate.
Will I always get reimbursed for services?
Sadly, no. Reimbursement from your insurance provider depends on a few factors:
I’m a client at PST and I want to give courtesy billing a try!
Great! In order to get you set up you will need to provide us with your insurance information and a copy of your insurance card. That information is located in the Demographics form so Alana or Sarah will need to send you the form again in order to get this information. Once we have your information on file we will be able to enroll you in courtesy billing and we’ll go from there.
If you’re not sure you want to try it out or don’t feel comfortable making the switch just yet, no worries! You are under no obligation to engage in courtesy billing with PST. But again, if you are, get in touch with Sarah or Alana about getting started.
We look forward to helping you achieve your sexual potential in the new year.
Yes, you read that right!
It is with a deep sense of grief that I write this update for all of you. At the time of this post, California, Oregon and Washington are experiencing devastating wildfires that have been minimally contained and are contributing to terrible air quality across the West Coast.
People are losing their homes, their livelihoods, many are experiencing acute symptoms of smoke inhalation and are unable to evacuate.
Despite these circumstances, Portland Sex Therapy will be operating normally to the greatest extent possible (as all clients are being seen online). However, I understand that online accessibility is only one component to being able to engage with me.
If you are a current client being impacted by the fires, or you fear you will soon be impacted by the fires, please let me know. I am waiving all cancellation fees for clients at this time and would be happy to work out a reduced rate for clients who want to continue to see me but no longer have financial stability.
Above all, your safety and security is my number one concern.
Wishing everyone safety in these trying and scary times.
As you can imagine, the COVID-19 crisis has impacted many in-person businesses and many people's ability to maintain physical office space; sadly PST is no exception. In a rather sudden and bittersweet turn of events, PST will be closing both of its current locations and moving to one new space on July 1st, 2020. Unfortunately, the leases at both the North and West Portland locations are expiring and continuing in either office was untenable under the circumstances.
So what does this mean?
PST will continue as is well into June. Those of you who have requested to see me in person with the appropriate social distancing precautions will be able to do so at the N Williams office until I move. I will continue seeing clients online at present, during the move, and indefinitely once I am in the new space.
On July 1st, PST will be located at:
1017 SW Morrison St.
Portland, OR 97205
At that time I will begin developing and implementing policies based on the recommendations from the CDC and the Oregon Health Authority regarding seeing people in person. I am in the process of determining the conditions under which I will begin seeing clients in-person again and will inform you of all the required precautions as we move forward. If you are a current client who cannot see me in-person at this new location nor do you wish to see me via telehealth, please let me know so we can make a plan for your continued care and growth.
Please let me know if you have any questions or concerns. I look forward to continuing my work with all of you in the safest and most effective way possible.
Wishing you all good health and security in these uncertain times,
In light of the severity of the coronavirus pandemic, I am announcing some changes PST is making to better support everyone's health at this time. Know that I will provide updates here and via email to current clients as they arise.
For Current Clients:
Some Further Precautions:
For Prospective Clients:
Yes, I am still open at this time and I am both adding new folks to my wait list and letting people know when I have a spot open in my practice.
Due to the CDC's recommendation that we practice social distancing, I would prefer to see potential new clients via video. When a spot opens up in my practice I will provide you with instructions on how we can access the video platform that we will use to connect. I understand that for some this is not the ideal situation and meeting a therapist over video may feel strange, but these are strange times.
I would much prefer to see if I can be the right therapist for you, while protecting our community from the exponential spread of the coronavirus, than to contribute to the pandemic or to not see you at all!