Yes, you read that right!
PST is now located in The Fine Arts Building of Downtown Portland:
1017 SW Morrison St
Portland, OR 97205
There is also a distinct possibility that PST will move again this year. I know, I know; 2020 changed many of the plans I had to establish in a building more permanently. PST's current office was a little too good to pass up, but may not be the permanent base of operations after 2021. Of course all changes in physical location will be announced long before they occur so in-person session goers have plenty of time to acclimate. I understand that having this many changes is not ideal and I appreciate everyone's patience.
Secondly, PST has no intention of getting rid of telehealth sessions. I understand how many of you have found seeing me online to be convenient for your schedules and how many more people from across Oregon and Washington have been able to see me because of my video availability. Telehealth sessions will continue to be available Monday through Thursday, 11:30am - 6:30pm.
Lastly, in-person sessions will have a couple of limitations:
I am so looking forward to seeing you all, whether that is in-person or online. Best wishes until we see each other again.
It is with a deep sense of grief that I write this update for all of you. At the time of this post, California, Oregon and Washington are experiencing devastating wildfires that have been minimally contained and are contributing to terrible air quality across the West Coast.
People are losing their homes, their livelihoods, many are experiencing acute symptoms of smoke inhalation and are unable to evacuate.
Despite these circumstances, Portland Sex Therapy will be operating normally to the greatest extent possible (as all clients are being seen online). However, I understand that online accessibility is only one component to being able to engage with me.
If you are a current client being impacted by the fires, or you fear you will soon be impacted by the fires, please let me know. I am waiving all cancellation fees for clients at this time and would be happy to work out a reduced rate for clients who want to continue to see me but no longer have financial stability.
Above all, your safety and security is my number one concern.
Wishing everyone safety in these trying and scary times.
As you can imagine, the COVID-19 crisis has impacted many in-person businesses and many people's ability to maintain physical office space; sadly PST is no exception. In a rather sudden and bittersweet turn of events, PST will be closing both of its current locations and moving to one new space on July 1st, 2020. Unfortunately, the leases at both the North and West Portland locations are expiring and continuing in either office was untenable under the circumstances.
So what does this mean?
PST will continue as is well into June. Those of you who have requested to see me in person with the appropriate social distancing precautions will be able to do so at the N Williams office until I move. I will continue seeing clients online at present, during the move, and indefinitely once I am in the new space.
On July 1st, PST will be located at:
1017 SW Morrison St.
Portland, OR 97205
At that time I will begin developing and implementing policies based on the recommendations from the CDC and the Oregon Health Authority regarding seeing people in person. I am in the process of determining the conditions under which I will begin seeing clients in-person again and will inform you of all the required precautions as we move forward. If you are a current client who cannot see me in-person at this new location nor do you wish to see me via telehealth, please let me know so we can make a plan for your continued care and growth.
Please let me know if you have any questions or concerns. I look forward to continuing my work with all of you in the safest and most effective way possible.
Wishing you all good health and security in these uncertain times,
In light of the severity of the coronavirus pandemic, I am announcing some changes PST is making to better support everyone's health at this time. Know that I will provide updates here and via email to current clients as they arise.
For Current Clients:
Some Further Precautions:
For Prospective Clients:
Yes, I am still open at this time and I am both adding new folks to my wait list and letting people know when I have a spot open in my practice.
Due to the CDC's recommendation that we practice social distancing, I would prefer to see potential new clients via video. When a spot opens up in my practice I will provide you with instructions on how we can access the video platform that we will use to connect. I understand that for some this is not the ideal situation and meeting a therapist over video may feel strange, but these are strange times.
I would much prefer to see if I can be the right therapist for you, while protecting our community from the exponential spread of the coronavirus, than to contribute to the pandemic or to not see you at all!
When a client comes to see me for a free consultation, inevitably the question gets asked:
Do you take my insurance?
I understand why I get asked the question, only paying a co-pay and having your insurance foot the rest of the bill sounds like an amazing deal, like it's too good to be true!
The truth is, sometimes it is too good to be true and there are a couple of reasons why my answer to the question is "no."
Many people don't realize that in order to use your mental health insurance benefits you have to be diagnosed with an illness. Insurance companies call this "medical necessity" and if you and I can't prove to the insurance company that you need the treatment you are seeking, they can deny your request to use your insurance.
Even if you made it past the initial request, I would have to consistently prove to your insurance company that it was important for me to continue to see you, otherwise they may deny you further sessions.
Beyond that, all diagnoses go on your medical record and could be considered pre-existing conditions in the years to come.
Pre-existing conditions can have a significant impact on your ability to secure any health insurance coverage in the future. And even if you are able to obtain insurance with a diagnosis on your record, your insurance premiums, deductibles, and co-pays are likely to be much higher, as protections for pre-existing conditions have been, to say the least, scaled back.
I don't want to take that kind of risk with your well-being.
Say Goodbye to Privacy
Did you know the average insurance claim passes through fourteen people on its way to being approved?
Now remember, in order to use your insurance, I have to diagnose you with a condition relevant to the treatment you would receive from me. That means upwards of fourteen people could find out that you're suffering from a sexual dysfunction, are struggling with a sexual concern, or have a problem in your marriage or partnership.
It's embarrassing enough to have to reach out and talk to someone about your concerns, and the last thing I want is for everyone at your insurance company to know your problems and be the judge of when you should stop seeing me.
And ultimately, if I take your insurance directly, that's what they would do.
Talk about a lack of control over your own situation.
More often than not, couples and relationship counseling is not covered when you use your insurance.
I know a lot of insurance companies say they cover couples or relationship therapy, but there is no such thing as a couple's therapy code for insurance claims, nor is there a diagnosis I could give a couple that would qualify for mental health treatment.
What insurance companies really mean is the person who gets a diagnosis for an individual mental health concern can have their partner present in session while we work on their diagnosis.
But sometimes, even if you meet all the criteria to have your partner present while we work on your depression, low libido, or erectile dysfunction, having your partner in session may not be considered "medically necessary" and so your claim for couples therapy would be denied.
Alana, You Are Killing Me...
I get that you're frustrated, and until I feel that the insurance companies I might contract with are safeguarding your mental health and allowing us to do the work we need to do, I won't be taking your insurance directly.
But let's look at the positives! Not a lot of people realize that, because I don't take insurance right now, I can do a lot of amazing things like:
Ok, So What Are My Options For Seeing You?
Right now, I do not take insurance plans directly, but you have options if you want to see me and possibly use your insurance benefits:
I take cash, cards and checks for all services.
I am able to take Flexible Spending Account cards and Health Savings Account cards.
While being an out-of-network provider for all insurance plans means I do not file with your insurance directly, I can provide you with what is called a superbill, which you can submit to your insurance for potential out-of-network reimbursement.
But be warned that:
If you want to try to use some of your insurance benefits for my services, the best thing you can do is call your health insurance company and ask about reimbursement for outpatient mental health services with out-of-network therapists.
I hope that spending some time explaining why I do not take insurance right now was helpful and informative. If you have any questions about it, please feel free to email or call me with further questions. I would also recommend checking out my Fees & Insurance page for my current rates.
If you think you may be ready to take the leap into therapy with me, head on over to my Contact page.
I would love to hear from you!